Frequently Asked Questions
Is PQ AnalytiQ accredited?
Yes. We operate under SAC-SINGLAS ISO/IEC 17025 and ISO 9001:2015. This ensures our calibration certificates are globally traceable and recognized under international Mutual Recognition Arrangements (MRAs).
Can PQ AnalytiQ receive instruments from overseas?
Yes. Instruments can be securely shipped to our Singapore laboratory. We handle receipt, calibration, and return, providing certificates traceable to international standards.
What happens if my instrument is working but accuracy is lost?
Even if an instrument is operational, accuracy drift can compromise compliance, safety, and data integrity. As a first step, you may cross-check the instrument against another recently calibrated device. If readings appear suspicious, the instrument must undergo recalibration. Should it fail calibration, our team will recommend the appropriate corrective action—adjustment, repair, or replacement.
What if the sensor cannot be accessed for calibration?
If direct access is impossible, we use simulation, loop checks, or in-situ verification. Where access is permanently blocked, we apply risk-based documentation aligned with ISO/IEC 17025 guidance.
What if the instrument is part of a larger tool or system?
Instruments embedded in larger tools are calibrated in-situ where possible or verified through system-level performance checks (e.g., HVAC sensors via portable standards).
How is PQ AnalytiQ audited?
We are audited regularly by SAC-SINGLAS, A*STAR, and ISO certification bodies. Internal audits also ensure zero non-conformances and consistentquality.
I have many instruments but they are not critical—do they still need calibration?
Calibration frequency depends on criticality:
- Critical instruments – Must be calibrated annually or more frequently.
- Semi-critical – Periodic calibration or verification is required.
- Non-critical – May rely on factory certificates but should be documented.
We can assist with Critical Instrument Assessment (CIA) to determine what truly needs calibration.
Can calibration certificates be valid for more than one year?
Yes, but only if justified by risk assessment, historical performance, and instrument stability. Most industries still follow a 12-month cycle as best practice.
When should recalibration be done even if the certificate is valid?
Recalibration is required if:
- The instrument shows drift or inconsistent readings.
- It has been repaired, damaged, or stressed (heat, vibration, contamination).
- It is used in critical applications where accuracy must always be assured.
- Regulatory or client requirements demand shorter cycles.
How can I reach PQ AnalytiQ?
📍 Address: PQ AnalytiQ Pte Ltd, 21 Bukit Batok Crescent, #07-71, WCEGA Tower, Singapore 658065
📞 Phone: +65 [67790225]
📧 Email: admin@powerqtech.com, enquiry@powerqanalytiq.com
🌐 Website: www.powerqanalytiq.com
For overseas clients, instruments can be shipped directly to our lab in Singapore.